Privacy Policy

 

Terms and Conditions

Privacy Policy

As an ethical company we respect your right to privacy.  The following Privacy Policy sets out details of how we will conform to the new General Data Protection Regulations (EU) 2016/679 (GDPR)   These regulations will replace the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003 and will come in to force from 25th May 2018.

This privacy policy explains how we use any personal information we collect about you when you access our training, and our website. Below are the main aspects of our policy

Who are we?

Allenby Training Services is a Limited Company 3784367 and our registered address is 23 Crofton Rd Allenby Trading Estate Lincoln LN3 4NL.   We are a work based training provider established in 1999 and provide accredited and non-accredited training for construction plant, new roads and street works.  The company is an accredited centre for CPCS, NPORS, NOCN, City &Guilds and EUSR for the purpose of the new GDPR regulations.  Allenby Training Services is the ‘controller’ of the personal data you provide us with to access our services

If you have any questions with regards to this policy please contact us at the above address

What information do we collect about you?

Allenby Training Services collect information about you from point of contact (telephone, e-mail etc) but also if you register with us for a course.  We have to comply with the needs of the certification/ awarding bodies this means we will have to ask for photographic ID, driving licences and copies of previous certifications. These organisations ask us to store your qualification history for up to 7 years in some cases.

If you are working for us we will need confirmation of your skills, copies of qualifications, CV and  sensitive personal information such as bank details, next of kin contact details, medical issues/risk assessments, pension information and any direct attachments We can assure you of our continued confidentiality in this regard and all personnel details are under lock and key and only accessed by the Financial Director or Managing Director.  These files are kept securely for up to 6 years.

Monitoring

Allenby Training Services use CCTV throughout the premises for the security of its staff and property but also for the safety for its clients.  Touch screen tests take place as part of the core business which means we comply with their policy of keeping the recordings for 30 days before they are destroyed.

How will we use the information about you?

We have collected information through voluntary surveys or if you have provided feedback 8following our courses.  This is to help us improve the services we offer you but also shows which areas of business we need to market that are currently under rep-presented.

As part of our role to ensure that we offer our training services to under- represented groups we collect information regarding ethnic minority, this again is voluntary.

Recorded CCTV footage will be used to monitor the completion of Touch Screen Tests in compliance with the testing authority.  These recordings are kept for 30 days before being cleared

Again for those working for us personal information is used for the calculation of wages, tax purposes, absenteeism records, all required as part of the HR function.  Allenby Training Services carry out staff monthly ‘one to one’ sessions with staff which are recorded and used to evidence annual appraisals. These paper-based records are kept on file with your permission as are any actions or disciplinary evidence.  You are able to view these or have the right to amend if in-correct under the new GDPR regulations.  Please seek assistance in the first instance from the finance director or managing director

Marketing

Allenby Training Services do not carry out direct marketing, so you will never receive cold calls asking for business.  The work of the marketing director and administrators is more account management and involves the processing of your personal data which is received in your e-mails or business calls.  Often we are asked to talk to sites at the request of our customers as well as awarding bodies; this is 3rd party information and will be in future under the customer’s privacy policies in compliance with the new GDPR regulations.

Social Media

Allenby Training Services have Face book, Twitter and Instagram accounts, access is open to existing and potential   these sites post information about Allenby Training, at times there will be course updates and spaces available, new courses and publicity photographs.

Access to your information and any corrections required

The new general data protection regulations (GDPR) include the following rights for individuals:

Individuals also have the right to:

Subject Access Requests Policy

Under the new GDPR regulations you have a right to request access to information held

Allenby Training Services on response to a request will:

If Allenby Training refuses a request we will tell the individual why and that they have the right to complain to the supervisory authority and to a judicial remedy.  An access request will be handled within one month of request.

Right to rectification of information held

Allenby Training Services try to ensure information held is up to date and accurate.  Please contact us at the address below if you have changed address or contact details and we will amend accordingly.

Right to erasure

You have the right to request the removal and destruction of your personal data if it is no longer required for the original purpose that it was collected or you do not wish to continue to use our services.  Please contact us at the address given and we will remove and destroy your personal data.

Data Breaches

Allenby Training Services recognises its responsibilities in the event of a personal data breach and will report this to the supervisory authority within 72 hours where feasible.  If the breach is likely to result in affecting your rights as an individual, we will inform you without delay.

Allenby Training Services will seek to work with GDPR- compliant suppliers and contractors to reduce the risk of being impacted by a data breach.

Allenby Training Services are registered with the judicial body the ICO

 

 

 


What Our Customers Say.....

We have used Allenby Training over many years and have formed an excellent working relationship with them; this is mainly due to the staff being very approachable and flexible given the nature of our works/industry.  Allenby Training is also very informative and always keeps us educated of the latest training developments within our industry.

Rose Travis – Lincolnshire Block Pavers Ltd.,